Support

Last updated: 1 August 2026

Need help with Simpleat? We're a small team, and every message reaches us directly. Whether something isn't working, you have a question about how meal planning works, or you'd like to tell us what could be better, we'd like to hear from you.

What we can help with

• Problems creating or signing in to your account
• Questions about meal plans, recipes, or grocery lists
• Something in the app not working as expected
• Feedback, feature requests, and recipe suggestions
• Questions about your data or privacy

Response times

We aim to reply to every email within two working days. If you don't hear back, please check your spam folder before sending a follow-up — our replies occasionally end up there.

Helping us help you faster

If something isn't working, including a few details in your first message usually saves a round trip:

• The email address associated with your Simpleat account
• Your device and operating system version (for example, iPhone 14 running iOS 18)
• The version of the Simpleat app you're using
• What you were trying to do, and what happened instead
• A screenshot, if the problem is something you can see

Other useful pages

Our Privacy Notice explains what data we collect and how we handle it. Our Terms and Conditions cover your use of the app and website.

Who we are

Simpleat
Eenmanszaak (sole trader), registered in the Netherlands
Chamber of Commerce (KVK): 97798053
Amsterdam, The Netherlands
contact@simpleat.app